Entry Level Insurance Customer Service Representative

Welcome to The Lynam Agency, where we're more than just your local insurance contact; we're a vital part of the Bar Harbor community. We believe in building lasting relationships with our clients, offering them peace of mind through dedicated service and expert advice. We're looking for a committed, enthusiastic individual to join our close-knit team as an Entry Level Customer Service Representative. You won’t just be answering calls—you’ll be a trusted guide, helping our clients understand their insurance needs and navigate important decisions. You’ll be a first point of contact, playing a crucial role in ensuring our clients feel heard, understood, and well-cared for. This is your chance to learn about the insurance industry from the ground up, while building genuine connections and providing top-notch service. If you're eager to learn, enjoy connecting with people, and want to make a real difference right here in Bar Harbor, this could be the opportunity you've been waiting for! Come grow with us!

Email to apply today! 

Responsibilities: 
• Eagerly greet clients both on the phone and in person, openly communicate with clients to identify their needs and direct them to proper channels.
• Demonstrate communications skills relevant to a reception or related position.
• Efficiently navigate client billing inquiries to provide accurate information, and complete billing transactions with precision.
• Maintain client files according to agency procedures with a focus on the accuracy, completeness and organization of every client account.
• Provide processing related support to insurance agents.
• Maintain accurate records of all client interactions.
• Efficiently navigate multiple computer systems and online portals.

Requirements:
• State Insurance License or willingness to obtain your license upon hiring.
• High school diploma or equivalent; bachelor's degree in business, finance, or a related field preferred.
• Strong interpersonal and communication skills.
• Comfort with sales processes and general understanding of sales technique.
• Proficiency with computer systems and willingness to learn new programs.
• Ability to handle multiple clients and tasks in a fast-paced environment.
• Willingness to attend ongoing training and professional development opportunities.
• Ability to arrive on time and be dependable for a 40-hour work week commitment.
• Ability to work independently and as part of a close-knit team.
• A positive and professional demeanor.
• A genuine desire to help others and solve problems.

Full Time Benefits: 
PTO, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long-Term Disability, 401k Retirement Plan, Cancer Care Policy, Monday-Friday Schedule, Paid Holidays, Licensing Resources Provided, Training Opportunities Provided, Dress Down Fridays